💳 Payment Policy

Nurse Dawn, LLC provides private-pay concierge nursing services. All pricing is transparent and listed publicly on the Nurse Dawn website and Square booking page.

Payment Terms

• Payment is due at the time of service unless other arrangements have been made in advance.

• Accepted payment methods include Square, credit/debit card, or prepaid package credits.

• Cash payments may be accepted at Nurse Dawn’s discretion with a digital receipt provided for recordkeeping.

• Checks are not accepted for new clients.

Cancellations & No-Shows

• Appointments must be canceled or rescheduled at least 24 hours in advance.

• Same-day cancellations or no-shows will incur a $35 fee due before your next visit.

• Repeated last-minute cancellations may require prepayment for future appointments.

Travel & Additional Fees

• Travel up to 35 miles from 32428 is included in the base price.

• Beyond 35 miles, a $0.50 per mile (one-way) fee applies.

• Add-on services or extended time (over booked duration) will be billed separately at the current rate.

Refunds

• All sales and services are final once rendered.

• Prepaid package visits are non-refundable but may be transferred to a family member or caregiver within 12 months of purchase.

Prepaid Packages

• Packages must be paid in full at the time of purchase.

• Visits may be scheduled at the client’s convenience within the 12-month period.

• Services not included in the package (e.g., add-ons or travel beyond base area) will be billed separately.

Insurance

Nurse Dawn, LLC operates as a private-pay provider and does not bill insurance, Medicare, or Medicaid. You may request a receipt for personal reimbursement or HSA/FSA submission.

Contact

For questions or billing support:
📧 nursedawncares@gmail.com
📞 (448) 488-4345

Real care. No drama. Just results — simple, transparent, and upfront.